Delays Transmitting Applicants into WebAdMIT

Incident Report for Liaison International

Resolved

This incident has been resolved.

Posted Oct 28, 2022 - 08:14 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 27, 2022 - 21:43 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 27, 2022 - 14:15 EDT

Investigating

Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make.

As a reminder:
• All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected.
• If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days.

We will keep you updated on progress.

Posted Oct 27, 2022 - 10:03 EDT

This incident affected: WebAdMIT (WebAdMIT).